As our valued customers and lucky recipients, it is extremely important to us here at GoodLove Goods that you are satisfied with your purchase or gift. We take great pride in the high quality of our curated goods, their beautiful presentation, and our protective packaging.

Please keep in mind that our cardboard boxes, in the spirit of minimal waste and our eco-friendly values, are not double-packed within a second box or satchel to prevent wear. Whilst every effort is made for these boxes to present a beautiful and professionally branded immediate impression upon the recipient, due to the nature of shipping we cannot guarantee that they will arrive scuff or dent-free.

All orders are final sale and non-refundable, however if your order arrives and you’re not satisfied or there is considerable damage to the box or contents, please do contact us at fiona@goodlovegoods.com.au within 3 business days and we will make every effort to ensure you are completely satisfied.